Analysis and Planning
Our Analysis and Planning Services offer customers a range of carefully selected services that relate to the shape and health of your network, from network design through maintenance to capacity planning and network audit. We have a large group of expert network designers and we have pioneered the introduction of many leading edge technologies in the North-West Region.
- Customer Needs Analysis
- Consulting on Technology
- Network Design
- Site Preparation
- Network Audit
- Voice Audit
- Hardware Audit
- Software Audit
We have forged strong relationships with our preferred technology suppliers, including Cisco Systems, Nortel Networks, 3Com, Compaq, HP, IBM, giving you access to "best of breed" leading edge technology.
Reports
We provide a complete report of your Desktop Audit. This will be presented in a format that Executives will understand and be able to make decisions based on the information. Incorporated in the report will be:
- Network Diagrams
- Documenting the physical and logical topology of the network. Individual circuit numbers, network equipment and other relevant components will be included
- Desktop Traffic Reports
- Detailed and accurate breakdown of voice traffic totals and any profiles and patterns that may be relevant
- Financial Report providing a breakdown and summary of telecommunications costs based on sample data
- Summary
A complete overview of the information gathered from discussions with users and a user oriented view of the network. User satisfaction levels, telephone usage patterns, telephone answering policy and the general communications practice of the various branches will be documented.
Recommendations
As with any audit, we provide a number of recommendations based on the information, these recommendations would include areas such as:
Ways to use existing equipment and services more effectively
Benefits of changing equipment
Identify areas where further evaluation would be beneficial
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